Purchase and website terms

The supplier, software owner, licensor, and professional-support provider is Roberto Martini, an individual established in Italy. A commercial customer or evaluator may be a natural person acting as a sole proprietor, or a legal or collective entity. Telephone: +393500342078. Contact [email protected]. A person accepting for an organization confirms authority to bind it and must provide accurate, current identity, tax, contact, and transaction information.

Paddle is the merchant of record and authorized reseller for standard online purchases. Paddle collects payment and applicable checkout taxes under its displayed buyer terms. Paddle is not the software licensor or professional-support provider.

Contract, delivery, and precedence

The offer, price, tax presentation, recurring or one-time cadence, renewal choice, customer identity, authority attestation, and exact fingerprinted documents shown at checkout form the order. Personal OS and activation credentials are digital content delivered after confirmed payment through an expiring single-use claim link. Commercial terms begin and end on provider-reconciled billing dates.

Paddle’s buyer terms control payment, checkout, tax, cancellation, and refunds within Paddle’s scope. The accepted SoAI order and operative documents control software, licensing, deployment, and support. A negotiated signed order has the precedence stated in those documents. A summary never replaces them.

Account, security, and acceptable conduct

Customers must protect credentials, deployment private keys, claim links, and account access; promptly report suspected compromise; comply with licensed scope; and avoid interference, unlawful access, fraud, abuse, circumvention, malicious traffic, or violation of third-party rights. Do not submit secrets by ordinary email or through an unapproved support channel.

SoAI may reject or rate-limit invalid, abusive, insecure, or unauthorized activity and may suspend the smallest affected service while an integrity or legal issue is investigated. Security controls do not fabricate a successful purchase, entitlement, delivery, or support outcome.

Availability, offline operation, and customer responsibility

The website, providers, network, and delivery systems are not promised to be uninterrupted or error-free. An activated personal entitlement works locally; an activated commercial entitlement works locally through its signed term. A narrow continuity record is available only for confirmed timely renewal payment and is not a general grace period.

Expiry or a licensing fault preserves access to licensing, status, logs, backup, export, recovery, customer data, and limited safe repair as stated in the controlling terms. It never transfers ownership of customer inputs, data, configurations, code, or outputs to the Licensor.

Customers remain responsible for their models, providers, plugins, prompts, outputs, data rights, system configuration, security, and tested backups. Model or automated output may be inaccurate and requires appropriate human review. No term promises zero data loss, a particular model result, or suitability for a regulated or high-risk decision.

Termination, law, and changes

Termination and expiry have the effects in the accepted operative documents. Accrued payment, confidentiality, ownership, self-certification, warranty, liability, governing-law, dispute, and other stated survival provisions remain effective. Lawful customer data access and non-waivable remedies are not removed merely to enforce a software entitlement.

Italian law and the specified Italian forum apply subject to mandatory consumer law and mandatory jurisdiction. This choice does not deprive a consumer of protection provided by rules that cannot be excluded by agreement under the law that would apply without this choice, including mandatory rules of the consumer's habitual residence. Consumers may use every court available to them under mandatory law. A business customer may assign during a merger, acquisition, reorganization, or sale of substantially all relevant assets only under the conditions in the commercial terms.

If one provision is unenforceable, the remainder continues to the extent lawful. Material notice changes are dated and communicated through the website, the supplied contact route, or another legally effective method. A later edit does not silently rewrite the fingerprinted documents accepted for an earlier order.

Legal notice version 1.0 · effective 22 August 2026.

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